Shipping policy
Shipping Policy – Az Brand
Shipping Policy
At Az Brand, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 4–7 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Standard shipping charges will be shown at checkout.
- We may offer Free Delivery on selected products or promotional campaigns.
Order Tracking
Once your order is shipped, you may receive a tracking update via SMS, email, or WhatsApp (if available).
Cash on Delivery (COD)
We offer Cash on Delivery service in most cities across Pakistan.
Incorrect Address
Please make sure your shipping address and phone number are correct. Az Brand is not responsible for delays caused by incorrect customer information.
Damaged or Missing Items
If you receive a damaged product or an incomplete order, contact us within 24 hours of delivery with clear pictures and order details.
Contact Us
For shipping-related questions, contact our support team:
Az Brand
Email: support@azbrand.com
Phone: +92 324 5729628